Privacy policy

Last updated: March 2026

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

NIQUA Vertriebs GmbH
Schulstr. 19
56290 Beltheim
Germany

Phone: +49 (0)6762 4093-0
Email: info@niquagroup.com
Website: www.niqua-shop.de

2. General Information on Data Processing

We process personal data of our users only to the extent necessary to provide a functional website and our services.

Processing is carried out in particular on the basis of:

  • Art. 6(1)(b) GDPR (performance of a contract)
  • Art. 6(1)(c) GDPR (legal obligation)
  • Art. 6(1)(f) GDPR (legitimate interests)
  • Art. 6(1)(a) GDPR (consent, where required)

3. Data Retention

Personal data is stored only as long as necessary to fulfill the respective purposes or as required by statutory retention periods.

After expiry of legal retention periods (in particular up to 10 years under commercial and tax law), the data will be deleted.

4. Rights of Data Subjects

Within the framework of the applicable legal provisions, you have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent

You also have the right to lodge a complaint with a supervisory authority.

5. Provision of the Website (Log Files)

When visiting our website, the following data is automatically collected:

  • IP address
  • Date and time of request
  • Browser type and operating system
  • Referrer URL

This data is processed to ensure the technical operation and security of the website.

Legal basis: Art. 6(1)(f) GDPR

6. Cookies

Our website uses cookies.

Technically Necessary Cookies

These are required to provide essential shop functions (e.g. shopping cart, language settings).

Legal basis: Art. 6(1)(f) GDPR

Optional Cookies (e.g. Marketing / Tracking)

These are only set with your consent.

Legal basis: Art. 6(1)(a) GDPR

You can manage or disable cookies at any time via your browser settings.

7. Customer Account / Registration

When creating a customer account, we process:

  • Name
  • Address
  • Email address
  • Order data

Purpose: contract processing and customer management

Legal basis: Art. 6(1)(b) GDPR

8. Webshop and Hosting (Shopify)

Our online shop is operated via Shopify Inc.:

Shopify Inc.
151 O’Connor Street
Ottawa, ON K2P 2L8
Canada

Shopify processes personal data on our behalf (hosting and shop operation).

Data may be transferred to third countries (e.g. Canada, USA).

Transfers are carried out based on appropriate safeguards (e.g. standard contractual clauses).

Further information:
https://www.shopify.com/legal/privacy

9. Orders and Contract Processing

Within the scope of orders, we process:

  • Name and address
  • Contact details
  • Order data
  • Payment information

Purpose:

  • Contract fulfillment
  • Delivery
  • Customer service

Legal basis: Art. 6(1)(b) GDPR

10. Payment Service Providers

To process payments, data is transferred to payment providers.

PayPal

PayPal (Europe) S.à.r.l. & Cie. S.C.A.
Luxembourg

If PayPal is selected, payment data will be transmitted to PayPal.

Further information:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Other Payment Methods

Depending on the selected payment method, data may be transferred to additional providers (e.g. credit card providers, Klarna).

11. Data Sharing

Personal data is only shared where necessary, for example with:

  • Shipping service providers
  • Payment providers
  • IT service providers
  • Authorities (where legally required)

12. International Data Transfers

Personal data may be transferred to countries outside the EU.

In such cases, we ensure an adequate level of data protection (e.g. via standard contractual clauses).

13. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

14. Changes

We reserve the right to amend this privacy policy at any time.